* To ensure reliable communication following the flood crisis in Northeast Nigeria, the ETS activated a second CrisisNet Kit to support humanitarian responders with stable internet connection while they respond to the flood crisis.
* The ETS experienced a two-hour downtime from its two primary Internet Service Providers (ISPs) on 11 October in Maiduguri metropolis affecting services at the Red Roof humanitarian hub. The ISP was immediately contacted for resolution. The sector quickly deployed a backup ISP to minimize the impact on the humanitarians responding to the flood crisis.
* The ETS remotely troubleshot and resolve connectivity issues with the Very High Frequency (VHF) radio network and satellite phone in the Dikwa IOM bunker affecting communication from the bunker to the Security Operations Centre (SOC). While the VHF radio network is now operational, the signal still intermittently drops in certain areas. To ensure a lasting solution, a maintenance mission is being planned on dates yet to be scheduled.
The ETS has completed the review of the Memorandum of Understanding (MoU) to host ETS services in two new locations -- Pulka and Damboa. The ETS is now finalizing the agreement with its lead agency, WFP.
The sector has completed the drafting of the 2025 activity/response plan, key performance indicators, budgeting, and proposed projects. The ETS has submitted the response plan for the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA)led Humanitarian Response Plan and Humanitarian Needs Overview for 2025.